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Discounts and First-Order Promos

DailyStak offers several ways to offer discounts to your patients. Understanding how they interact helps you set up effective pricing.

Types of Discounts​

1. Default Customer Discount​

Set in Settings > Pricing. Applies to all customers unless overridden. This is the baseline discount off MSRP.

2. Per-Customer Discount Override​

Set on individual customer profiles. Overrides the default for that specific patient. Use this for VIP patients or special pricing arrangements.

3. Storefront Discount​

Set on the Storefront page. Applies specifically to purchases made through your online storefront. This can differ from your protocol discount.

4. First-Order Discount​

An automatic discount for new customers on their first storefront order. No promo code needed.

To configure:

  1. Go to Settings > Pricing.
  2. Toggle Enable first order discount on.
  3. Set the discount percentage (up to your partner discount).
  4. Click Save Changes.

Pricing Settings with First-Order Discount

5. Promo Code Discounts​

One-time codes patients enter at checkout. See Creating and Managing Promo Codes.

How Discounts Interact​

When a patient has multiple discounts that could apply, DailyStak uses the better discount for the patient:

  • If a promo code offers 20% and the customer's existing discount is 10%, the patient gets 20%.
  • Discounts are not stacked — only the highest applies.

Repricing Active Subscriptions​

If you change your default customer discount, existing subscriptions continue at their original price. To apply the new discount to all active subscriptions:

  1. Go to Settings > Pricing.
  2. Click Reprice All Active Subscriptions.
  3. Confirm the action.
caution

Repricing affects all active subscriptions immediately. Patients will see the updated price on their next renewal.